Part A :
Question 11 - 16
Choose the correct letter, A , B or C .
11 How much time for volunteering does the company allow per employee?
atwo hours per week
bone day per month
c8 hours per year
12 In feedback almost all employees said that volunteering improved their
achances of promotion.
bjob satisfaction.
crelationships with colleagues.
13 Last year some staff helped unemployed people with their
aliteracy skills.
bjob applications.
ccommunication skills.
14 This year the company will start a new volunteering project with a local
aschool
bpark
ccharity
15 Where will the Digital Inclusion Day be held?
aat the company's training facility
bat a college
cin a community centre
16 What should staff do if they want to take part in the Digital Inclusion Day?
afill in a form
battend a training workshop
cget permission from their manager
Question 17 -18
Choose TWO letters, A-E .
17-18 What TWO things are mentioned about the participants on the last Digital Inclusion Day?
aThey were all over 70.
bThey never used their computer.
cTheir phones were mostly old-fashioned.
dThey only used their phones for making calls.
eThey initially showed little interest.
Question 19 -20
Choose TWO letters, A-E .
19-20 What TWO activities on the last Digital Inclusion Day did participants describe as useful?
alearning to use tablets
bcommunicating with family
cshopping online
dplaying online games
esending emails