Part A :

If you've got a minute, could I just check a couple of points about insurance?

如果你有时间的话，我可以询问一下关于保险的事情吗?

I got one policy through the post but I'd like to see if yours is better.

我通过张贴的公告知道了一个政策，但我想看看是否你们的政策会更好。

Fine.

可以的。

What would you like to know?

你想知道什么?

Well, the one I've got has benefits and then the maximum amount you can claim.

嗯，我所知道的那个政策有一些好处，然后你可以要求最高数额的赔偿。

Is that like yours?

这和你的一样吗?

Yes, that's how most of them are.

是的，他们中的大多数都是这样。

Well, the first thing is cancellation.

嗯，第一件事是取消。

If the holiday's cancelled on the policy I've got, you can claim ￡8,000.

我知道的政策是如果假期取消了，你可以要求赔偿8000镑。

We can improve on that, Ms. Nash.

我们在这方面上有所改进，纳什女士。

For Greek Island holidays, our maximum is ￡10,000.

对于我们希腊岛假日，我们赔偿的最高数额是10000镑。

That's good-of course our holiday won't even cost ￡1,000 together~

这很好，当然我们假期的总共花费也才1000镑!

It's still sensible to have good cover.

有很好的保险覆盖还是很好的。

Now, if you go to hospital, we allow ￡600.

现在，如果你去医院，我们可以出600镑。

Yes, mine is similar.

是的，和我知道的类似。

And we also allow a relative to travel to your holiday resort.

我们还允许你带一个亲戚到度假酒店旅游。

My policy just says their representative will help you.

我的政策只是说他们的代表会帮助你。

You can see there is another difference there.

你可以看到有另一个不同之处。

And what happens if you don't get on the plane?

如果你没来得及上飞机上怎么办?

Nothing, as far as I see on this form.

没什么办法，从我可以看到的政策来讲。

Don't you have missed departure?

你没有错过航班吗?

No, I'll just jot it down.

没有，我会把它记下来。

We pay up to ￡1,000 for that, depending on the reason.

我们会根据错过航班的原因支付1000镑。

And we're particularly generous about loss of personal belongs-up to ￡3.000, but not more than ￡500 for a single item.

我们对私人物品的遗失是非常慷慨的，多达3000镑，但单个物品不超过500镑。

Then I'd better not take my laptop!

那我最好不要把我的笔记本电脑!

Not unless you insure it separately.

除非你单独投保的。

OK-thanks very much for your time-you've been really helpful.

OK-非常感谢您的时间，您真的帮到了很多忙．

Can I get back to you? Your name is?

我可以再打回给你吗?你的名字是?

Ben-Ludlow.

本·勒德洛。

That's L-U-D-L-O-W.

这是L-U-D-L-O-W．

I'm Assistant Manager here.

我是这里的经理助理。

I'll give you my number. It's 081260 543216.

我给你我的号码。这是081260543216。

But didn't I phone 081260 567294?

可是我没有打电话081260567294?

That's what I've got on the paper.

这是我纸上的号码。

That's the main switchboard.

这是总台。

I've given you my direct line.

我给你我的直达线路。

Right, thank you...

好，谢谢你…