Section3: Individual Differences 纠错
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Part A :

Thanks, Philip.

谢谢,菲利普。

So now I guess the two main things to remember here are to identify individual talent and then to utilize it.

所以,现在这两个主要的事情要记住,要找出个人才能,然后去运用它。

So Janice, you were looking at identifying different talents in workers.

所以,珍妮丝,你是在工人中寻找不同的人才。

Do you think this is easy for managers to do?

你认为这对于管理者来说难做到吗?

Well, currently teamwork is in fashion in the workplace and in my opinion the importance of the individual is generally neglected.

嗯,在我看来,目前在工作场所,团队工作中个人的重要性被普遍忽略了。

What managers should be targeting is those employees who can take the lead in a situation and are not afraid to accept the idea of responsibility.

管理者应该寻找的是那些能起带头作用,又不怕担负责任的员工。

That's true.

这是对的

Janice but unfortunately many managers think the entire notion of encouraging individuality amongst their staff is far too hard.

珍妮丝,但不幸的是,许多管理者认为,在他们的工作人员之间鼓励个性的概念是太难了。

Yes.

是的,

That may be true but I think one of the most important tasks of managers is to consider the needs of the individual on one hand and group co-operation and conformity on the other.

这也许是真的,但我认为管理者的重要任务之一是考虑个人的需求,一方面是团队合作。

It requires creative thinking on the part of management to avoid tension.

另一方面它需要创造性思维,以避免紧张的管理。

So Janice, what kind of people do you think companies should be looking for?

那么珍妮丝,你认为公司应该找什么样的人?

Well, it has to start from the very beginning when companies are looking for new employees.

好吧,首先,要从公司寻找新的员工的时候开始。

When the personal department is choosing between applicants they need to look for someone who's broken the mould and can think for themselves.

人事部在申请者之间选择时,他们需要寻找一个打破常规,并能为他们自己思考的人。

Instead, people making these decisions often use a range of psychological tests to see if a person is a problem solver, or will do as they're told.

相反,人们经常使用一系列的心理测试来发现一个人是否是一个问题解决者,或者说,他们去做被要求的事情。

I'm not convinced these qualities are actually the most important.

我不认为这些品质是最重要的。

So do you think being a good team player is overrated?

所以你认为做一个好的团队合作者是被高估了?

No, It's not overrated.

不,它没被高估。

You do need to learn the rules and learn them fast.

你需要学习规则并且快速学习。

No individual can get around this if you're working in an organization.

在一个组织中工作,任何个人都无法绕过这项。

So how should managers deal with this?

那么,管理者如何处理这些?

Rewards. When an individual demonstrates, the behaviour the organisation expects, some kind of incentive can be given.

奖励。当一个人演示了组织所期望的行为时,某种激励可以被给予。

What's important here is that this happens right at the beginning, so new recruits learn the rules of the system immediately.

重要的是,在刚开始的时候就去这样做,所以新的员工立即学习了系统的规则。

Also the incentive should be something the individual actually wants, and this isn't always just money.

而且,激励应该是个人真正想要的东西,并不需要总是金钱。

To come back to you, Philip.

回到你刚才说的,菲利普。

You were saying that recognition of good performers is essential.

你是说对优秀员工的认可是至关重要的。

What else should managers be looking for?

经理还有什么要做的?

Well, managing people means you not only have an understanding of your employees, but you also recognise the culture of the organization.

好吧,管理人意味着你不仅对你的员工有了解,而且你也认识到组织的文化。

In fact, for some organizations creativity and individuality may be the last thing they want to see during working hours.

事实上,对于一些组织来说,员工的创造力和个性,可能是他们在工作时间最不想看到的事情!

Very true.

非常对。

Yes, but managing people isn't as easy as it looks.

是的,但管理人并不像看起来那么容易。

For example, change in the workplace can be quite tricky, especially if there's a need to increase profit.

例如,工作场所的变化可能会是相当棘手的,特别是如果需要提高利润。

And at times like these managers may have to give priority to profit rather than individual staff needs.

有时,这些管理者们可能会优先考虑利润而不是员工的个人需求。

Yes, and that creates difficult situations for people.

是的,这是困难的局面。

Yes, but what's important is that managers are able to deal with quite high levels of personal stress.

是的,但重要的是,管理者需要能够处理比较高的个人压力。

During times of change they should be thinking not only about the strain on their staff but take time out to think of themselves.

在变化的时代,他们应该不仅要考虑他们的工作人员的压力,也需要时间去思考自己。

Absolutely. So what are the implications of that for...

是的。那么,什么是对…

Question 21 - 23

Complete the notes below.

Write ONE WORD ONLY for each answer.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

DIFFERENCES BETWEEN INDIVIDUALS

IN THE WORKPLACE

Individuals bring different:

·ideas

·

·learning experiences

Work behaviour differences are due to:

·personality

·

Effects of diversity on companies:

Advantage: diversity develops

Disadvantage: diversity can cause conflict

显示答案 正确答案:

21. attitude|attitudes|ATTITUDE|ATTITUDES   

22. gender|sex|GENDER|SEX   

23. creativity|creativeness|CREATIVITY|CREATIVENESS   

Question 24 - 27

Choose the correct letter, A , B or C .

24 Janice thinks that employers should encourage workers who are

apotential leaders.

bopen to new ideas.

cgood at teamwork.

显示答案 正确答案: A

25 Janice suggests that managers may find it difficult to

aform successful groups.

bbalance conflicting needs.

cdeal with uncooperative workers.

显示答案 正确答案: B

26 Janice believes employers should look for job applicants who

acan think independently.

bwill obey the system.

ccan solve problems.

显示答案 正确答案: A

27 Janice believes managers should

ademonstrate good behaviour.

bencourage co-operation early on.

cincrease financial incentives.

显示答案 正确答案: B

Complete the sentences below

Write ONE WORD ONLY for each answer.

28 All managers need to understand their employees and recognise their company's .

显示答案 正确答案: culture|CULTURE     

Complete the sentences below

Write ONE WORD ONLY for each answer.

29 When managing change, increasing the company's may be more important than employee satisfaction.

显示答案 正确答案: profit|profits|PROFIT|PROFITS     

Complete the sentences below

Write ONE WORD ONLY for each answer.

30 During periods of change, managers may have to cope with increased amounts of .

显示答案 正确答案: stress|strain|STRESS|STRAIN     

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