Part A :
Question 1 - 10
Complete the notes below.
Write ONE WORD for each answer.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Easy Life Cleaning Services
Basic cleaning package offered
● Cleaning all surfaces
● Cleaning the throughout the apartment
● Cleaning shower, sinks, toilet etc.
Additional services agreed
● Every week
– Cleaning the
– Ironing clothes – only
● Every month
– Cleaning all the from the inside
– Washing down the
Other possibilities
● They can organise a plumber or an if necessary.
● A special cleaning service is available for customers who are allergic to
Information on the cleaners
● Before being hired, all cleaners have a background check carried out by the
● References are required.
● All cleaners are given for two weeks.
● Customers send a after each visit.
● Usually, each customer has one regular cleaner.
1. floor|floors
2. fridge
3. shirts
4. windows
5. balcony
6. electrician
7. dust
8. police
9. training
10. review