Section1:Customer Satisfaction Survey 纠错
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Part A :

Question 1 - 10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Customer Satisfaction Survey

Customer details

Name:                                                               Sophie Bird

Occupation:                                                     

Reason for travel today:                             

 

Journey information

Name of station returning to:                    

Type of ticket purchased:                             Standard  ticket

Cost of ticket:                                                  £

When ticket was purchased:                       Yesterday

Where ticket was bought:                           

 

Satisfaction with journey

Most satisfied with:                                       the wifi

Least satisfied with:                                      the  . this morning.

 

Satisfaction with station facilities

Most satisfied with:                                       how much  was provided

Least satisfied with:                                      lack of seats, particularly on the 

Neither satisfied nor dissatisfied with:     the  available


显示答案 正确答案:

1. journalist   

2. shopping   

3. Staunfirth   

4. return   

5. 23.70   

6. online   

7. delay   

8. information   

9. platform|platforms   

10. parking   

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