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    Listen and answer questions 11-20

    Question 11-12

    Choose TWO letters, A-E .

    12 Which TWO pieces of advice for the first week of an apprenticeship does the manager give?

    • A.

      get to know colleagues

    • B.

      learn from any mistakes

    • C.

      ask lots of questions

    • D.

      react positively to feedback

    • E.

      enjoy new challenges

    Question 13-14

    Choose TWO letters, A-E .

    14 Which TWO things does the manager say mentors can help with?

    • A.

      confidence-building

    • B.

      making career plans

    • C.

      completing difficult tasks

    • D.

      making a weekly timetable

    • E.

      reviewing progress

    Question 15-20

    What does the manager say about each of the following aspects of the company policy for apprentices?

    Choose the correct letter, A , B or C ,next to Questions 15-20 .

    15Using the internet 15

    16Flexible working 16

    17Booking holidays 17

    18Working overtime 18

    19Wearing trainers 19

    20Bringing food to work 20

    • A. It is encouraged.

    • B. There are some restrictions.

    • C. It is against the rules.