ztm#c0b7069b082ee2d0423c5604333fbff0
Question 21-23
Individuals bring different:
ideas
learning experiences
Work behaviour differences are due to:
personality
Effects of diversity on companies:
Advantage: diversity develops
Disadvantage: diversity can cause conflict
Question 24-27
24. Janice thinks that employers should encourage workers who are
potential leaders.
open to new ideas.
good at teamwork.
25. Janice suggests that managers may find it difficult to
form successful groups.
balance conflicting needs.
deal with uncooperative workers.
26. Janice believes employers should look for job applicants who
can think independently.
will obey the system.
can solve problems.
27. Janice believes managers should
demonstrate good behaviour.
encourage co-operation early on.
increase financial incentives.
Question 28-30
28 All managers need to understand their employees and recognise their company's .
29 When managing change, increasing the company's may be more important than employee satisfaction.
30 During periods of change, managers may have to cope with increased amounts of .
