11. In Shona's opinion, why do fewer people use buses in Barford these days?

• A.

  The buses are old and uncomfortable.

• B.

  Fares have gone up too much.

• C.

  There are not so many bus routes.

12. What change in the road network is known to have benefited the town most?

• A.

  the construction of a bypass

• B.

  the development of cycle paths

• C.

  the banning of cars from certain streets

13. What is the problem affecting shopping in the town centre?

• A.

  lack of parking spaces

• B.

  lack of major retailers

• C.

  lack of restaurants and cafés

14. What does Shona say about medical facilities in Barford?

• A.

  There is no hospital.

• B.

  New medical practices are planned.

• C.

  The number of dentists is too low.

15. The largest number of people are employed in

• A.

  manufacturing.

• B.

  services.

• C.

  education.