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第一段
1 .Good afternoon.
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2 .Can I help you?
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第二段
1 .Good afternoon.
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2 .Yes, I've just transferred to the School of Education, and I'd like information about joining the library.
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第三段
1 .Well, the School of Education has libraries on two sites, as I'm sure you know.
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2 .This one here is the Fordham Site, and the other is on Castle Road.
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第四段
1 .And is there any difference between the two libraries?
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第五段
1 .Not in terms of their facilities.
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2 .Access to online databases and the Internet is available at both sites and each site has a range of reference materials on education.
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第六段
1 .Oh yes.
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2 .I see.
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第七段
1 .But the Castle Road site has books on the sociology of education and a collection of textbooks and teaching resources covering most of the subjects taught in secondary schools.
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第八段
1 .Ah, right, but I'm training to be a primary teacher so I need to look at materials for the five to eleven age group.
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第九段
1 .Then you've come to the right place.
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2 .At Fordham we hold material relating to primary education, as well as special needs, but of course you'll need to familiarize yourself with both sites to make the most of our resources.
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第十段
1 .You haven't mentioned periodicals.
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2 .Are they held at both sites?
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第十一段
1 .Current issues, yes but if you want to look at back issues you'll need to use the CD - ROM databases which are held here at Fordham.
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第十二段
1 .I see.
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2 .Now, about borrowing books, I'm living out of town, so I'm hoping I can borrow quite a few items, and cut down on the number of trips I have to make.
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第十三段
1 .Right, well, members can borrow two books at a time from each site.
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第十四段
1 .Only two books?
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第十五段
1 .Only two from each site, but that's four altogether.
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第十六段
1 .Oh I see, and how long can I hang on to them for?
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第十七段
1 .The borrowing period is one month, but of course books can be renewed.
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2 .You can renew any item a maximum of three times.
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第十八段
1 .Do I have to come to the library to do that?
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第一十九段
1 .No, you can do it by telephone or email, but you can't renew overdue books this way, only before or on the due date stamped in the book.
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2 .We'll need your full name, your borrower number and the name of the site library you borrowed the items from.
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第二十段
1 .So theoretically I can borrow books for up to three months is that what you're saying?
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第二十一段
1 .Yes, provided they're not recalled.
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第二十二段
1 .So, what happens then?
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第二十三段
1 .Well, sometimes an item is requested by another borrower, in which case we'd send you a letter, and you'd have to return the book within seven working days.
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2 .Don't forget we're closed on Sundays.
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第二十四段
1 .OK.
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第一段
1 .I expect it'll take me a while to find what I need.
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2 .There's such a lot here.
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第二段
1 .Yes there is, but if you need help getting started, this term we're running three study skills workshops.
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2 .Oh?
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3 .What are they on?
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第三段
1 .Er, let me see.
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2 .The first one's on resources yes, here it is.
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3 .How to use the library's resources.
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第四段
1 .That includes everything, not just the print and technical resources.
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2 .That sounds useful.
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3 .Is there anything on using the Internet?
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第五段
1 .Er, let's see.
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2 .The one on the Internet for beginners was last term.
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3 .This term it's finding research materials online.
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第六段
1 .That sounds interesting too, hm, what's the last one?
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第七段
1 .It's a workshop on dissertations.
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第八段
1 .What do you mean - how to write one?
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第九段
1 .Er, no it's more to do with academic writing conventions, you know - writing a bibliography and how to refer to sources in your text.
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第十段
1 .That sort of thing.
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2 .Anyway, here's a leaflet with information about all three.
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3 .Thanks a lot.
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4 .That'll be very useful.
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第十一段
1 .You're welcome.
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