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1 .Hello. Er, I'm Dawn Matthews.
1 .Yes, hello.
2 .I've been referred to you because I'm enquiring about the refresher courses that you run.
3 .I'd like to find out a bit more about them.
2 .Well, we run quite a few different short courses for students who are either returning to study or studying part - time.
3 .Um, tell me about your situation.
1 .Well, I think that I really need some help in preparing for the coming semester, especially to build up my confidence a bit and help me study effectively because, you see, I've been out in the work - force for nearly twelve years now, so it really is a long time since I was last a student.
1 .Yes, it can seem like a long time, can't it?
2 .Um, well, let me start by telling you what courses we have that might suit you.
3 .Are you an undergraduate or postgraduate?
4 .Arts or Sciences?
1 .Undergraduate, and I'm in the Business faculty.
1 .Right then.
2 .First of all, there's our intensive "Study for Success" seminar on the first and second of February.
3 .It's aimed at students like you who are uncertain about what to expect at college, and looks at a fairly wide range of approaches to university learning, to motivate you to begin your study and build on your own learning strategies.
1 .Mm, that sounds good.
2 .What're some of the strategies that are presented.
1 .Well, we try to cover all aspects of study.
2 .Some of the strategies in writing, for example, would be improving your planning for writing, organising your thinking and building some techniques to help you write more clearly.
3 .With reading, there will be sessions aimed at getting into the habit of analysing material as you read it, and tips help you record and remember what you have read.
4 .It really is very important to begin reading confidently right from the beginning.
1 .There's also advice on how to get the most from your lectures and practice in giving confident presentations as well as how to prepare for exams.
1 .What about the motivational side of things?
1 .Ar, well, there's a range of motivational exercises that we do to help student feel positive and enthusiastic about their study.
2 .The process of learning and exploring a subject can lead to a whole new way of looking at the world and the study skills and techniques you build up can be applied in all sorts of different ways.
1 .Actually, I... I'm very excited about the whole thing of taking up study again but, you know, I'm a little nervous about whether I'll manage to get everything done.
2 .I suppose it's the same for all mature students?
1 .Of course, it is.
2 .Two of the key components of the course are time management and overcoming procrastination.
3 .People discover that, once they learn to plan their days, all the work can be accomplished and there'll still be time for leisure.
1 .Is there an enrolment fee?
1 .Well, er, oh, just a minute, let's see... Ah, the cost is 30 pounds, which includes all course materials and morning tea.
2 .You have to arrange your own lunch.
1 .That wouldn't be a problem.
2 .Er, I already make sandwiches for my three kids and my wife and myself every day.
3 .I won't have to change my routine.
2 .Now, I need to tell you that this is a very popular course and it's essential that you book well ahead of time.
3 .In fact, the Course Convenor tells me that there're only five places left.
1 .What other course might be good for me?
1 .There's one other that you can benefit from.
2 .It's simply called 'Learning Skills for University Study' and is on three consecutive mornings starting on a Monday from 9 to 12 and costs 25 pounds.
3 .This is aimed at upgrading the study skills most school - leavers have and help them cope with the increased demands of university study.
4 .It focuses mainly on making student more responsible for their own success.
1 .What sort of things are covered in this course?
1 .Well, basically, it's more advanced thinking, note taking, reading and writing strategies but also some input about stress management.
1 .I think I'd better off starting from the basics and looking at all the strategies, don't you?
1 .Yes, from what you've told me, I think that's more in line with your situation.
1 .Alright then, um, can I book a place on the 'Study for success' seminar course now?
2 .Yes, let me just get out a registration form and take down your details.